Mobile App
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Broadford Life gives residents access to their property documents and connected home equipment. Available features depend on the equipment installed at the property. The equipment must have a working connection to its supplier service.
Home controls
| Equipment | Resident functions |
|---|---|
| Yale smart lock and keypad | Lock or unlock the front door. Read lock status and access history. Create and remove PIN codes for the default lock. |
| Yale video doorbell, connected through SmartThings | Watch live video. Listen to doorbell audio. Speak through the doorbell. Use the front-door controls. |
| Yale alarm hub | Select Home, Away or Disarm. Read alarm status and faults. Read or change the alarm keypad PIN. |
| Aidoo, connected through Airzone | Read room temperature. Switch heating on or off. Change a single temperature target or separate heating and cooling targets. |
| iParcelBox | Allow a delivery. Unlock the box to collect parcels. Lock the box. Read delivery status, parcel count and connection information. |
| Aeotec home energy meter | Read current electrical power. View electricity use over 24 hours, 7 days, 30 days and 12 months. |
| Door/window contact sensors | Read whether a monitored door or window is open or closed. |
| Water-leak and smoke sensors | Read available leak and smoke indications. Alarm-system sensors also supply status and fault information. |
| Samsung oven, hob, washer-dryer and dishwasher | Read available operating status. The app does not provide appliance programme or cycle controls. |
| Devices that report battery charge | Read battery levels. Refresh the readings. |
Note: The alarm Silence Alarm command disarms the alarm system. After the cause is clear, select the required alarm mode again. If faults prevent normal arming, examine them before you use Arm anyway. That option can exclude affected devices from protection.
Feature limits
- The resident Aidoo screen has no fan-speed control or heating programme editor.
- PIN creation uses the default lock, usually the front-door lock.
- Doorbell video is live. This screen has no recording library.
- Fridge-freezer, extractor, hub, chime and tablet records do not mean that the app has controls for them.
- Battery readings show device battery charge. They do not control a home energy-storage system.
Speak through the doorbell
Start on the resident app's Home screen with the required property selected.
- From Home, select Front Door.
- Allow microphone access when the app requests it.
- Wait for the live video connection.
- Press and hold the Push to Talk control.
- Speak to the visitor.
- Release the control to stop.
For continuous speech at step 4, slide the held control to the lock symbol before you release it. Tap the locked control to stop speech.
[SCREENSHOT]
ID: MOBILE-TALK-01
Alt text: Doorbell video with the Push to Talk control and an arrow towards the lock symbol.
Capture: Show the control during the slide gesture. Include the lock symbol and the full control track.
Guest access
Residents can add guest access, change its dates and permissions, or remove it. A guest must use the email address on the access record. The guest must have an active account and an active access period.
| Permission | Guest functions |
|---|---|
| Monitor — always selected | Read device status, notifications, battery status and access history. |
| Front Door & Camera | Use permitted lock controls, live video and talkback. Door and camera access share one permission. |
| Thermostat Control | Use the available temperature controls. |
| View Energy Usage | Read electricity-use charts. |
| Security Control | Arm or disarm the alarm. Read the alarm keypad PIN. Guests cannot change this PIN. |
| Parcel Delivery | Allow delivery, empty the parcel box and lock it. |
Guests cannot manage other guests, manage door PIN codes or read the welcome pack.
Note: Guest access dates use UTC, not local time. Access ends at the start of the selected end date. Select an end date later than the start date. The Send Invitation control saves access, but this flow does not send an invitation email. Ask the property manager for help if the guest cannot sign in.
Documents, account and notifications
Residents can:
- Read welcome documents, safety certificates, manuals and other supplied documents.
- Select another property that their account can access.
- Add, rename or remove passkeys on supported devices.
- Contact the property manager by email through Need Help?.
- Read notifications from their properties.
- Change notification preferences for access, alarms, energy, temperature, maintenance, guests and announcements.
Preferences apply to properties in the property selector. They do not update guest-property preferences. Native iOS and Android push notifications require phone permission. The browser version does not provide push notifications through this system. The app has no maintenance-ticket submission form.
Property assignment controls resident access. The introductory tour does not create a tenancy. See the property manager guide for move-in and move-out access changes.